Frequently Asked Questions

  • CheerCall provides non-medical companionship and emotional support through friendly phone calls, virtual meetings, and optional in-person visits. Our goal is to reduce loneliness and social isolation by offering consistent, caring human connection.

  • CheerCall is a mission-driven LLC dedicated to reducing loneliness and promoting connection.

  • CheerCall supports:

    • Older adults experiencing loneliness or social isolation

    • Young adults and college students seeking emotional support

    • Individuals who benefit from regular, friendly conversation

    • Families looking for companionship support for a loved one

    Our services are open to adults of all ages.

  • No. CheerCall is not therapy, counseling, or medical care. We provide emotional support and companionship through genuine conversation and presence, but we do not diagnose, treat, or provide clinical services.

  • We offer:

    • Phone calls and virtual meetings

    • Optional in-person companionship visits

    • Hybrid plans that combine calls and visits

    • Flexible add-on services for extra support

    All services focus on connection, conversation, and emotional support.

  • Our Free Little Lift includes:

    • Two biweekly phone calls per month

    • Friendly conversation and emotional support

    • No cost and no commitment

    This plan helps introduce clients to CheerCall and provide basic companionship.

  • We offer several subscription options based on how often someone wants connection:

    • Weekly calls

    • Multiple calls per week

    • Near-daily calls

    • Hybrid plans with phone and in-person visits

    Memberships prioritize consistent companions and ongoing relationships.

  • Consistent companionship builds trust, familiarity, and emotional comfort.
    Memberships allow us to match clients with familiar callers and provide ongoing support rather than one-time check-ins.

  • Yes — add-on services are available to active members for occasional extra support:

    • Per-call add-ons

    • In-person visit add-ons

    Add-ons are designed to supplement memberships, not replace them.

  • Add-ons are available only to active CheerCall members.
    This helps ensure continuity, quality, and safety for both clients and companions.

    • Phone and virtual calls typically last 15–45 minutes

    • In-person visits may be 30 to over an hour

      Depending on the service selected

  • We aim to provide a consistent companion whenever possible so relationships can grow naturally.

    Scheduling is subject to availability.

  • Conversation topics vary based on each client’s interests and comfort level.
    Common topics include:

    • Daily life and routines

    • Memories and life stories

    • Hobbies and interests

    • Emotional check-ins

    • Encouragement and companionship

    Clients may share preferences through our intake form.

  • Companions offer listening, encouragement, and emotional presence, but they do not give medical, legal, or therapeutic advice.

  • No. In-person visits are non-medical companionship only.
    They may include conversation, light activities, walking, reading, or sitting together - not personal care or medical assistance.

  • We take safety seriously.

    All staff and volunteers are trained, follow strict conduct guidelines, and respect client privacy and boundaries.

  • Yes. We partner with:

    • Families

    • Senior living communities

    • Medical Facilities

    • Housing programs

    • Community organizations

    Organizations may contract CheerCall to provide services for their residents or clients.

  • Yes. For partner organizations, we may offer:

    • Group companionship activities

    • On-site engagement

    • Combined phone and in-person programs

    • Group Trips

    Availability depends on partnership agreements.

  • You can:

    1. Sign up on our website

    2. Complete a short intake form

    3. Schedule your first call

    There is no long-term commitment required.

  • Yes. Plans are flexible and can be adjusted as needs change.

  • That’s exactly why we offer member add-ons — so you can receive extra support when needed without changing your subscription.

  • Phone and virtual services are widely available.
    In-person visits depend on location and availability.

  • We offer a range of plans starting with free services and affordable monthly subscriptions.
    Pricing varies based on frequency and service type.

  • Your personal information is kept confidential and secure and is never shared without consent.

  • CheerCall is not an emergency service.
    In case of emergency, please contact 911 or local emergency services immediately. Contact 988 if you are experiencing a mental health crisis.