Terms of service.

Effective Date: 9/20/25

Welcome to CHEERCALL. By signing up for our services—whether Free Friendship Calls, Companion Plus, Companion Premium, or future Home Visit services—you agree to the following terms and conditions. Please read these carefully before using our services.

CHEERCALL provides social companionship and connection services, including phone calls and, for select tiers, in-person visits. These services are designed to reduce loneliness, provide friendly conversation, and promote well-being, but they are not medical, mental health, or emergency services.

Our services are intended for adults who can safely participate in phone calls and in-person visits. By enrolling, you confirm that you meet these eligibility requirements.

As a participant, you agree to provide accurate contact and personal information, communicate any changes to your availability or preferences, and treat callers, staff, and other participants with respect. You also understand that calls and visits are for companionship and not for medical or professional advice.

Calls and in-person visits are scheduled based on availability. While we strive to provide consistent callers, this cannot be guaranteed, and occasionally, calls or visits may need to be rescheduled.

Paid subscriptions (Companion Plus, Companion Premium, Home Visit) are billed monthly. Subscription fees are non-refundable except in cases approved by CHEERCALL. Prices may change over time, but existing subscribers will be notified of any updates in advance.

All personal information shared with us is kept strictly confidential. Only authorized staff and volunteers providing your service have access to your information. Disclosure may occur only if legally required to prevent harm. Please refer to our Privacy Policy for full details.

Our services are not medical, mental health, or emergency support. We are not responsible for any outcomes, emotional or otherwise, resulting from your participation. In-person visits involve some inherent risks, and you participate at your own discretion.

CHEERCALL reserves the right to suspend or terminate services for users who violate these Terms of Service, engage in abusive or unsafe behavior, or provide false or misleading information.

We may update these Terms of Service from time to time. Any changes will be posted on our website and communicated to subscribers when significant. Continued use of our services constitutes acceptance of the updated terms.

If you have questions or concerns about these Terms of Service, please contact us at toubee.thao@cheercall.com.